Edgecam - Support

At Edgecam, we not only deliver world class products, but also offer unrivalled, affordable support packages. Our experienced and knowledgeable support teams understand the system, machine and application needs of our customers and are dedicated to keeping Edgecam working as hard as your business.

Edgecam is supported directly through dedicated offices and through our global reseller network, to find your local reseller click here.

In addition to our excellent support package we also offer a number of additional services including; training, consultancy and custom programming all delivered through our expert professional services team.

The Edgecam Customer Support Area contains everything you need to know about Service Packs, PCI/PDI's,Shareware and more. The Edgecam customer support are also has templates for Machine Tool Configurations and Code Wizard helping get into production quicker. Visit the customer support area on a regular basis to stay up to date on the latest software to complement and enhance your Edgecam system.

Direct customers can also utilise the Direct Customer Portal, which offers an online logging service for support enquiries. It enables you to check the status of your service calls, add comments and attachments and to see when maintenance requests are scheduled into the development of Edgecam.